# Preserving institutional wisdom

Go to [[Watson AI is changing how business is done]] or [[Ideas for Newsrooms (LIST)]]. 

Also see the [[Master of Philosophy - Main Page]]

## Company: Woodside Petroleum

Industry: Extractive industries

What happens when you lay off a whole generation of employees? You lose their knowledge. 

The same thing happens when people retire, but that rarely happens these days. Either way, you need to capture that knowledge.

## On layoffs and job creation

See:

- [[Time-Proportion Value Increase of the Journalist]]
- [[The threat to journalists' jobs]]
- [[Opinions on AI replacing jobs]]
- [[Traditional journalism driving AI, not AI driving journalism]]


## How Watson learned, in five easy steps:

### 1. Watson was trained

Watson absorbed over 600,000 pages of documentation, from reports to correspondence.

### 2. Watson was tested

The machine learning model was continuously updated to be able to analyze a higher volume of records.

### 3. Watson was launched

Over 80% of employees adopted Watson for their day-to-day work.

### 4. Watson got results

Employees used to spend 80% of their time researching problems and 20% fixing it. Watson has reversed that.

### 5. Watson keeps learning

Employees are encouraged to provide feedback, whether they’re brand new or have years of experience.